Return-Policy


YumNums Return Policy



At Watermelon YumNums, we want you to love your candy as much as we do! Because our products are handmade food items, we follow strict safety standards. Please review our policy below:



Returns



  • We accept returns only for unopened and undamaged bags within 14 days of delivery if there is a verified defect, such as:
    wrong item received or damaged packaging during shipping.
  • Opened or consumed candy cannot be returned under any circumstances due to food safety regulations.
  • This is a No-Refund policy — approved returns will be eligible for replacement only, based on product availability.




How to Return



  1. Contact us within 14 days of delivery at:
    support@watermelonyumnums@gmail.com
    Include your order number and photos of the defect if applicable.
  2. We will provide return instructions if your order qualifies.
  3. Ship the product back to the address we provide.




Replacements



  • Once we receive and inspect the returned item, we will send a replacement if available.
  • If a replacement is not available, we will offer a store credit for future use.
  • Shipping costs are not reimbursed, unless the return was caused by our error.




Non-Returnable Items



  • Personalized or custom orders
  • Any opened candy
  • Any order reported after 14 days
  • Perishable items sent back without approval




Policy Notes



  • We do not accept returns or issue refunds based on flavor preference, texture expectations, or change of mind.
  • By purchasing, you acknowledge and agree to our No-Refund, replacement-only return policy.




Contact Us



Have questions? We’re here to help! Reach out anytime:

support@watermelonyumnums@gmail.com


Last Updated: 12-29-2025